Privacy Policy

Streamline Pro AI Solutions LLC

Last updated: March 21, 2026

1. Introduction

Streamline Pro AI Solutions LLC (“Streamline Pro,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at streamlinepro.ai, use our services, or communicate with us via SMS, email, phone, AI chat, AI voice agents, or other channels.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information you provide directly:

  • Name, email address, phone number, and business name when you fill out a contact form, book a consultation, or sign up for our services
  • Business website URL and LinkedIn profile when provided during booking or consultation
  • Payment information when you purchase our services
  • Messages you send us via SMS, email, web chat, AI voice agent, or other communication channels
  • Survey or form responses, including business information relevant to our consulting services

Information collected automatically:

  • Browser type, operating system, device information
  • IP address and general location data
  • Pages visited, time on site, referring URL
  • Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide requested services
  • Send transactional messages including appointment confirmations, service updates, and account notifications
  • Send marketing and promotional messages (only with your explicit opt-in consent)
  • Qualify leads and prepare personalized recommendations before discovery calls
  • Improve our website, AI agents, services, and customer experience
  • Process payments and manage client accounts
  • Comply with legal obligations

4. AI Agent Interactions

Our website includes AI-powered chat (Sofia) and voice agents. Conversations with these agents are logged for service quality, lead qualification, and to prepare personalized follow-ups. Information you share during AI conversations (name, email, business details) may be stored in our CRM system. Voice interactions are processed by our voice AI provider (Vapi) and are subject to their privacy practices. You will be notified before any voice interaction begins.

5. SMS Communications and Opt-In Details

How you opt in: You may opt in to receive SMS messages from Streamline Pro AI Solutions LLC by submitting a form on our website that includes an explicit consent checkbox, or by texting a keyword to our business number.

Types of messages: We may send transactional messages (appointment reminders, service updates, account alerts) and, with separate consent, marketing and promotional messages.

Message frequency: Message frequency varies based on your interactions with us and the services you use. Transactional messages are sent as needed. Marketing messages will not exceed 4 per month.

Opt-out: You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message. You may also contact us at hello@streamlinepro.ai to request removal.

Help: Reply HELP to any message for assistance, or contact us at hello@streamlinepro.ai.

Costs: Message and data rates may apply depending on your mobile carrier and plan. Streamline Pro AI Solutions LLC is not responsible for carrier charges.

6. Mobile Information Sharing Statement

We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for their own marketing purposes. Mobile information is shared only with service providers who assist us in delivering SMS communications (e.g., our SMS platform provider), and only as necessary to send the messages you have consented to receive.

7. Cookies and Tracking Practices

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic and usage patterns
  • Improve site performance

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

8. Data Security and Handling

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include encryption of data in transit, secure storage of personal data, and restricted access controls.

Website data is stored on Vercel (hosting), Supabase (database), and processed through Anthropic (AI chat) and Vapi (voice AI). CRM data is managed through GoHighLevel. We do not sell your personal information to third parties.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it.

10. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@streamlinepro.ai.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after changes constitutes acceptance of the revised policy.

13. Contact Us

Streamline Pro AI Solutions LLC
Email: hello@streamlinepro.ai
Website: streamlinepro.ai